Frequently Asked Questions

  • Drivers 25 and older with a valid, unexpired license. You’ll also need your own auto insurance (liability and collision valid in California), and you’ll share your declarations page before getting the keys. Only drivers listed on the rental agreement may drive the car.

  • A deposit (typically $500) is due at signing and holds your car; the rental balance is due before pickup. Cancel at least 24 hours before pickup and the deposit is fully refunded. Later cancellations and no-shows forfeit it. After your trip, the deposit is returned within 72 hours of inspection, with an itemized statement if anything was deducted.

  • No counter, no call center, no runaround. You rent directly from the person who owns and maintains the cars, on simple weekly pricing with no surprise fees. Same cars you may have seen on the big platforms, booked direct with one person accountable from first message to key handoff.

  • Email travis@rentfromtravis.com. It’s the fastest way to reach me. Prefer to talk? Call or text (818) 293-8450. Whether it’s a question about a car, your dates, or something not covered here, just ask.

  • Return the car at the same fuel or charge level. There’s a 30-minute grace window on returns, then late time is $25/hour. Extensions are easy if you ask in writing before your return time. Tolls are a flat $30 per rental; tickets are billed at cost plus $30. No smoking or vaping ($350), and driving is limited to the US and Canada, never Mexico. You’re responsible for damage during your rental regardless of fault. These are plain-English summaries. The signed rental agreement is the binding document.

  • Most rentals are weekly, with miles included. For example, a Tesla Model Y runs about $650/week with 700 miles. Extra days, weeks, and additional miles are billed at the rates printed on your rental agreement, so there are no surprises. Delivery is available on request.

  • I answer calls, texts, and email from 8am to 10pm, seven days a week, and usually much faster than that. Booking runs through the site around the clock, so you can reserve a car at 2am if that is when you are planning the trip. Pickup and delivery times are arranged directly with me.